Privacy Policy

1. Introduction

Deriv Pilot ("we", "us", or "our") provides AI-assisted data analysis and decision-support tooling for professionals managing positions and income streams across multiple exchanges. This Policy describes the categories of information we may collect, how that information is used, the circumstances under which it may be shared, and the choices available to you. By using our website or services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Account and contact information — such as name, email address, and company details submitted through forms on this site.
• Usage data — such as pages visited, time spent, referring URLs, and general interaction patterns with our website and platform.
• Device and technical data — including browser type, operating system, IP address, and device identifiers.
• Communications — records of correspondence when you contact us through forms, email, or other channels.
• Cookies and similar technologies — as described in Section 6 below.

3. How We Use Information

Information collected may be used to:

• Provide, operate, and maintain our website and services;
• Respond to inquiries, requests, and support communications;
• Improve, personalize, and develop our website, features, and offerings;
• Monitor and analyze usage trends to understand how our services are accessed;
• Communicate updates, administrative notices, or information you have requested;
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving our offerings, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — third parties that perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
• Legal and compliance — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to continued protection of personal information.
• With your consent — for any other purpose disclosed to you at the time information is collected.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to operate our website, remember preferences, and understand usage patterns. You can control cookie behavior through your browser settings; disabling cookies may limit certain functionality of the website.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our website or services from outside the country in which our servers or service providers are located, your information may be transferred across borders. Where required, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request a copy of your information in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page, and the "Effective Date" at the top of this document (if included) will reflect the most recent revision. Continued use of our website or services after an update constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We will endeavor to respond within a reasonable timeframe.